A briefing from Enmovil

Home Depot repriced your trucks.
Three weeks ago.

March 29, 2026. Free major appliance delivery ends[14]. Every outbound lane from New Bern just got re-priced mid-quarter. The load plan needs rewriting. SAP TM isn't live yet[1]. One specific way to close the gap before Q3 dispatch planning locks.

“No matter how well we can plan product allocation and order promising, if we're not able to execute and deliver as planned, everything falls flat.”
Bernard Czap, Senior Project Lead, S&OP Transformation, BSH Home Appliances. Source: SAP News, 2023.[1]
“With demand-driven material requirements planning, we are reducing our stocks and improving our ability to deliver to our customers at the same time.”
Michael Huber, Global Program Lead, Digital Supply Chain, BSH Home Appliances. Source: SAP News, 2023.[1]
The situation

Three things hit at once. Last quarter's load plan doesn't fit this one.

On March 29, Home Depot ended free major appliance delivery and moved to tiered pricing[14]. Every outbound truck from New Bern reprices mid-quarter. The $32M expansion to 1M dishwashers and 100K cooking products is live[6]. The SAP TM and EWM rollout is still in progress[1]. More volume off the dock, repriced channels, and the execution system that should absorb both isn't live yet.

40+plants
Five brands on one planning stack.[5]
150+DCs
Warehouses worldwide.[5]
1M+dishwashers
New Bern 2025 target. Plus 100K cooking products.[6]
59docks
New Bern CDC. Doubled in the last expansion.[3]
1,000+TTs/day
Chuzhou outbound dispatch.[2]
62Kemployees
50 plus markets served.[5]
Caddie
Enmovil's agentic AI. Sits above SAP IBP for Response and Supply, SAP TM, SAP EWM, and SAP Business Network for Logistics[1][9]. Closes the loop between plan and execution without disturbing the transformation already in flight.
Caddie · Enmovil's AI co-pilot

Six agents. One continuous loop. Over SAP IBP, SAP TM, SAP EWM. No rip and replace.

A shipment enters at Demand Sensing and exits at Settlement, autonomously, in minutes. Then the next one enters.[9]

Demand Sensing
Forecasts pull across all five brands from live customer signals.
Inbound Capacity
Sequences inbound components against line appetite.
Yard & Dock
Yard plus dock scheduling across 59 docks at New Bern.
Dispatch
3PL selection, TMS routing, freight per unit re-priced daily.
Multimodal
FTL, LTL, ocean, two-man final mile on one tower.
Settlement & Spend
Freight audit, damage claims, landed cost per unit.
Caddie, per Enmovil's own positioning: “Your AI co-pilot for supply chain orchestration. Unifies planning, logistics, and execution into one autonomous intelligence layer.”[9]
Caddie applied to your operation

Five places Caddie removes the lag. Pick the one bleeding the most.

01 · Damage in transit
An appliance clears four handoffs before a kitchen. Where does each one leak unit margin?
Today
Category damage runs 3 to 9 percent; up to 11 percent of unit loads arrive damaged at a DC.[7]
Cost
Ryder hit 99.97 percent damage-free on Abt; 25 percent of inventory damage happens in transit.[10][15]
Caddie
Damage events tagged at the lane, handler, and carrier level. Bad handoffs surface on the same screen as freight spend.
02 · The plan was written before March 29
The IBP output for this quarter was built before Home Depot's reprice. Who is rewriting it, on what system?
Today
SAP IBP community notes flag disaggregation drift when monthly demand pushes to weekly and back.[16]
Cost
Bernard Czap said it: when execution misses plan, “everything falls flat.”[1] Now layer in a mid-quarter reprice with TM not yet live.
Caddie
Ingests the IBP output, senses customer pull and channel cost signals, and re-decides dispatch in minutes. Not on Monday's S&OP cadence; not waiting for TM go-live.
03 · Carrier allocation mid-quarter
Home Depot repriced. The carrier allocation built for free-delivery economics is now wrong. Who absorbed it, and how?
Today
Dealer wants pallets Tuesday. Builder wants a job-site drop Wednesday. Big box wants cross-dock under new economics. Homeowner wants two-crew Thursday at 10am.
Cost
Tiered pricing as of March 29[14] shifts which lanes are worth FTL versus LTL versus 3PL last mile. Three weeks in.
Caddie
Re-prices freight per unit daily by lane and carrier against live channel cost signals. One dispatch layer across FTL, LTL, and final mile, rewritten in minutes, not in a planning cycle.
04 · Yard and dock at New Bern
59 docks, 1M square feet, 1M dishwashers a year. Who sequences yard, dock, and line appetite on the same screen?
Today
APQC: best-in-class dock-to-stock 8 to 10 hours, midsize 12 to 24, 3PL handed sites up to 48.[8]
Cost
Yard inefficiency erodes up to 20 percent of throughput.[12] Peer YMS rollout: 39 percent dwell compression, 30 percent lower detention year one.[13]
Caddie
Yard management and dock scheduling as one decision. Inbound receiving, staging, outbound loading sequenced against line appetite and customer pull.
05 · Reverse logistics and refusals
A refusal at the door turns a unit into a round trip. Which lane, which crew, which day generates them?
Today
Big-and-bulky returns run 20 to 40 percent; retailers recover roughly 10 percent of value on a bulky return.[11][17]
Cost
A single return averages $20 to $30 and ~30 percent of item value.[17] Warranty accruals on appliances run up to 7 percent of sales.[18]
Caddie
Forward and reverse on one control tower. Refusal patterns flag the lane or crew causing them, not the customer.
Operational impact

Six operating numbers you can measure.

Every number below comes from a deployed Enmovil customer, not a projection. Pick the shape closest to New Bern.

Daily ETA accuracy
97%
FTL, LTL, ocean, final mile.
Source: Enmovil Caddie
Forecast accuracy
97%
Demand sensing on deployed customers.
Enmovil deployed benchmarks
Transportation spend
10% reduction
Pan-country dispatch on a Fortune 100 consumer brand.
Enmovil deployed benchmarks
Planner minutes reclaimed
30 to 50%
Auto-routed exceptions take clerking off the planner's plate.
Enmovil deployed benchmarks
Integration
3 to 4weeks
Over existing SAP IBP, TM, EWM, and 3PL stack. No migration.
Enmovil deployment playbook
Yard dwell compression
Boothvalidated
Target compression at New Bern's 59 docks. Scoped with you.
Baseline: your current yard sequencing latency.
Where Enmovil has solved this shape

Three deployments that map onto New Bern.

No white-goods customer we can name in public yet. Closest analogs: a Fortune 500 electricals maker, a Fortune 100 CPG brand, a Fortune 500 SAP-native manufacturer. Named references at the booth.

Fortune 500 electricals OEM
FTL, LTL, courier on one control tower.
Plant to dealer to builder. SIM tracking, TMS, ePOD.
Shape
Finished durable goods, plant to distribution to installer. FTL, LTL, courier on one platform.
Outcome
One ePOD, one SIM tracking layer, one TMS. Dwell and damage tracked lane by lane. Production grade for 4 plus years.
Relevance
Closest to BSH: durable, installable, dealer and builder driven.
“Transfers to BSH: FTL plus LTL plus two-man final mile on one orchestration layer. Damage rate and yard dwell visible on the same screen as freight spend.”
Fortune 100 global CPG
10 percent transportation spend reduction.
Multi-plant outbound, 3PL orchestration at F100 volume.
Shape
Finished goods to retail and distribution at F100 volume. 3PL mix orchestration and dispatch planning on one platform.
Outcome
10 percent reduction in transportation spend across first and middle mile. Measured on the customer's data.
Relevance
Shows what freight cost per unit compression looks like at volume.
“Transfers to BSH: Dispatch agent re-prices freight per unit daily. 10 percent is a ceiling proven at peer scale.”
Fortune 500 SAP customer
Bakeoff against SAP, Kinaxis, EY, Blue Yonder. Enmovil won.
Discrete and continuous. SAP native stack. Tier 1 competitive.
Shape
SAP heavy planning environment. Overnight forecast job ran 16 hours; planner reports took 40 minutes.
Outcome
Extract to decision to writeback collapsed to 90 minutes. Reports 40 min to 5 or 6. The 16 hour overnight job retired.
Relevance
An execution layer above SAP IBP, TM, EWM. No consulting drag, no migration.
“Transfers to BSH: Caddie ingests SAP IBP via API or EDI, runs the loop, writes back to SAP TM and EWM. No second consulting engagement.”
Scale
~100,000 trucks per day under orchestration. 97 percent daily ETA accuracy. 97 percent demand sensing forecast accuracy. Selected over Blue Yonder, Manhattan, Kinaxis, o9, Oracle, and EY in tier 1 evaluations.
Who's building this

Enmovil · the technology thought partner for autonomous supply chains.

One AI-native platform. Demand sensing, inventory, dispatch, execution, freight settlement, sustainability reporting. All on one intelligence layer that sits above the systems you already own.

Under orchestration
~100K
Trucks per day across the customer base
Daily ETA accuracy
99%
Road, rail, ocean, air
Forecast accuracy
97%
Demand sensing on deployed customers
Logistics cost savings
8 to 15%
Measured across deployments
Integration
3 to 4wks
On existing SAP, Oracle, TMS, WMS. No migration.
Deployed at
Dispatch Planning
Multimodal Logistics
Multimodal Orchestration
Dispatch Planning
Fleet Management
Logistics Orchestration
Logistics Resilience
Inventory Management
Freight Settlement
Dispatch Planning
Transport Management
Export Planning
Runs under GDPR and SOC 2. Data ingestion via API, EDI, or bulk upload. Enterprise SSO. Deploys over existing SAP ECC 6.0 and above.
The ask

60 to 90 minutes. One problem scoped. Experiments defined before we leave the room.

We walk through the load plan, carrier allocation, and yard sequencing problems created by March 29, with your numbers. We leave with two or three scoped experiments and a shared baseline for what New Bern should be costing before SAP TM is fully live. Three questions to frame what we bring.

Question 1 of 3
When Home Depot moved to tiered pricing on March 29, what broke first?
Carrier rates negotiated for free-delivery volume; mix no longer holds
Load plan built for big box economics; needs rewriting for the new tiers
Nothing broke; absorbed in manual planner hours
Still working it out; three weeks in, the answer isn't clean
Question 2 of 3
While SAP TM is mid-rollout, what is covering dispatch and carrier allocation at New Bern right now?
Manual. Planners on spreadsheets or legacy tools
Partial TM: some lanes live, others not
3PL is absorbing the decision; less visibility than we want
IBP output drives it; weekly plan against daily execution
Question 3 of 3
At New Bern's 59 docks, where is the throughput pinch showing up?
Yard sequencing. Inbound and outbound competing for the same gates
Dock scheduling. Hours lost between carrier arrival and dock availability
Channel mix. Dealer, builder, and big box want different load configs off the same floor
Not yet. Expansion is new enough we expect it soon

If you have already solved the March 29 reprice cleanly, that is the most interesting version of this conversation. Bring one planner who touches New Bern dispatch and one person from the SAP TM rollout team.

Reserve 60 minutes →
At the American Supply Chain Summit · Dallas · Booth [BOOTH_NUMBER]