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Territory 02 · CargoWise overlay

Territory · Substrate signal

02CargoWise overlay.

Compass Cargo runs CargoWise Neo + Power BI + Validaide. Life-sciences brands (Mach II / Pharmafreight, Lubbers, Unitrans) have CargoWise integration patterns. Enmovil's freight-forwarder pitch maps directly — agentic exception handling + customer portal extensions + document Q&A on top of CargoWise data.

Above CargoWise · agentically.

Customers · life sciences shippers · Compass Cargo control tower
CADDIE · agentic execution above CargoWise · exception orchestration
CargoWise Neo (TMS)
Power BI (analytics)
Validaide (lane risk)
myAIT customer portal

Caddie subscribes to CargoWise events, drafts the cross-system action (re-route, escalate, customer-notify), executes on operator approval.

The CargoWise stack at AIT.

Compass Cargo · Switzerland

Strategic 4PL / control-tower brand publicly cites CargoWise Neo Dashboard, AI-driven demand forecasting + route optimization, Power BI, Validaide Lane Assessment.

Compass Cargo page

Life sciences vertical

Mach II / Pharmafreight + Lubbers + Unitrans + dedicated Life Sciences division since 2011. GDP-credentialed. Sensor monitoring deployed.

AIT Life Sciences

Forwarder-pitch fit

Enmovil's freight-forwarder pitch deck explicitly maps Caddie capabilities to forwarder pain: CargoWise integration, customer visibility portal, control tower, self-service document portal.

Enmovil internal product brief

Three moves · one CargoWise overlay.

CargoWise event subscription

Subscribes to CargoWise Neo events, surfaces exceptions across the customer book in real time.

Cross-system action drafting

When an exception fires, Caddie drafts the next-step action (re-route, escalate, customer-notify) for operator one-tap approval.

Customer-portal extension

Layers onto myAIT to give customers conversational visibility, document Q&A, and proactive narrative without rebuilding the portal.

Where we have shipped this shape.

40%

Fewer client inquiries on disruptions · global lead-logistics provider

30%

Faster exception resolution · same deployment

~99%

Estimated delivery accuracy across multimodal deployments

Questions, fence, timeline.

  1. Is CargoWise the enterprise-wide forwarding TMS, or specifically Compass Cargo + standardized acquisitions?
  2. What's the gap between what enterprise customers ask for in myAIT and what it ships today — chat surface, document Q&A, proactive narrative?
  3. Where does the Compass Cargo control tower stop, and where does the orchestration layer above it begin?

We would touch

  • CargoWise event subscription + cross-system action drafting.
  • myAIT portal extension (chat + document Q&A + proactive narrative).
  • Exception orchestration across CargoWise + acquired-entity stacks.
  • Audit trail per agent action.

We would not

  • CargoWise replacement (WiseTech is sticky).
  • Power BI / analytics replacement.
  • Validaide lane-risk replacement (deeply embedded).
  • GDP / cold-chain compliance tooling (AIT is the credentialed authority).
8-10 weeks · one Compass Cargo flow

First lane: one Compass Cargo customer flow instrumented for event subscription + action drafting + portal extension, with 60-day historical exception backtest.

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